Retail Banking Teller & Customer Champion

Oriental Bank; Aibonito (PR); On-site; USD 26,000 - 32,000; Full time

Job summary

Oriental Bank is seeking an Associate, Retail Channel (Teller) to deliver superior customer service, handle a range of transactions, and promote bank products. The role is on-site in Aibonito, PR, and requires bilingual English/Spanish abilities and basic math skills.

Experience in retail or cash handling and proficiency with MS Office are preferred. The position emphasizes accuracy, compliance with policies, and the ability to balance cash drawers at shifts end while logging transactions and

Qualifications

• 1 year of retail, customer service or cash register experience.
• Associate degree or technical degree in Business Administration or related field required.
• Fully bilingual English and Spanish preferred.
• Proficiency in MS Office (Excel, Word) and Visio among other business applications.

Responsibilities

• Provide high quality, efficient service to customers following procedures.
• Promote bank products and refer customers to appropriate channels.
• Ensure transactions are accurate and compliant with policies.

Skills

Customer service

Bilingual English/Spanish

Detail oriented

Analytical thinking

Education

Associate or technical degree in Business Administration or related field

Tools

MS Office

Excel

Word

Visio

Job description

Oriental Bank is seeking an Associate, Retail Channel (Teller) to deliver superior customer service, handle a range of transactions, and promote bank products. The role is on-site in Aibonito, PR, and requires bilingual English/Spanish abilities and basic math skills.

Experience in retail or cash handling and proficiency with MS Office are preferred. The position emphasizes accuracy, compliance with policies, and the ability to balance cash drawers at shifts end while logging transactions and