Retail Channel Teller: Customer Service & Cross-Sell

Oriental; Aibonito (PR); On-site; USD 27,000 - 36,000; Full time

Job summary

Oriental in Aibonito, PR seeks an Associate, Retail Channel (Teller) to provide superior customer service and handle a range of transactional services in a branch setting. You will promote bank products, balance cash, and ensure compliance with policies and procedures.

Applicants should have an associate degree or approved credits in business administration and 1 year of retail or cash-handling experience. Bilingual English/Spanish is preferred; overtime may be required.

Qualifications

• Associate degree or approved credits in Business Administration or related field required.
• 1 year of retail, customer service or cash register experience required.
• Fully bilingual: English and Spanish preferred (written and verbal).
• Basic mathematical skills required; detail oriented and able to manage multiple priorities.

Responsibilities

• Provide high quality, efficient services adhering to procedures.
• Promote bank products and cross-sell where appropriate.
• Ensure all transactions comply with policies and regulations.
• Handle deposits, withdrawals, checks, payments, transfers and cashier?s checks.
• Maintain workstation readiness, cash controls and cash limits.
• Balance cash funds at end of shift and report discrepancies.

Skills

Bilingual English/Spanish

Customer service

Cash handling

Attention to detail

Multitasking

Analytical thinking

Education

Associate degree in Business Administration

Tools

MS Office

Visio

Job description

Oriental in Aibonito, PR seeks an Associate, Retail Channel (Teller) to provide superior customer service and handle a range of transactional services in a branch setting. You will promote bank products, balance cash, and ensure compliance with policies and procedures.

Applicants should have an associate degree or approved credits in business administration and 1 year of retail or cash-handling experience. Bilingual English/Spanish is preferred; overtime may be required.