Retail Banking Specialist: Growth, Service & Community

Woodforest; Eaton (OH); Presencial; USD 36.000 - 60.000; Jornada completa

Descripción de la vacante

Woodforest National Bank in Ohio is seeking a Banker to serve as a frontline ambassador, building and growing retail customer relationships through exceptional service and proactive marketing of products while ensuring operational excellence.

This role is designed for individuals who enjoy helping others and thrive in a retail sales environment, aligned with Woodforest’s Core Values of Ownership, Service, Community, and Integrity in every interaction.

Formación

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Willingness to accept coaching and feedback.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Responsabilidades

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through referrals and outreach.
• Resolve customer inquiries at first contact with internal partners as needed.
• Maintain accurate transaction processing, account opening, and adhere to policies.
• Explain complex solutions in simple terms.
• Deliver welcoming, personalized interactions daily.

Conocimientos

Retail banking

Customer service

Sales skills

Communication

Educación

High School Diploma

Descripción del empleo

Woodforest National Bank in Ohio is seeking a Banker to serve as a frontline ambassador, building and growing retail customer relationships through exceptional service and proactive marketing of products while ensuring operational excellence.

This role is designed for individuals who enjoy helping others and thrive in a retail sales environment, aligned with Woodforest’s Core Values of Ownership, Service, Community, and Integrity in every interaction.