Retail Banking Relationship Builder

Woodforest

Brimfield Township (OH)

On-site

USD 38,000 - 60,000

Full time

6 days ago

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Benefits offered by this job

401(k) match

ESOP

Medical coverage

Paid time away

Job summary

Woodforest National Bank is seeking a Banker in Ohio to serve as a frontline ambassador, delivering the Woodforest Experience and growing retail customer relationships. The role emphasizes exceptional service, proactive marketing, and strong adherence to operational and regulatory standards.

The position requires 2+ years of retail sales or customer service, with a preference for in-store banking experience.

Qualifications

Minimum of 2 years of relevant retail sales and/or customer service experience.
Prior in-store retail banking experience preferred but not required.
Strong communication, organizational, and problem-solving skills.
Ability to work flexible or extended hours based on retail branch needs.

Responsibilities

Identify customer needs and recommend appropriate banking solutions.
Achieve individual sales goals through proactive conversations, referrals, and marketing outreach.
Resolve customer inquiries at first point of contact with internal partners as needed.
Maintain operational excellence through accurate transaction processing and compliance.
Explain complex banking solutions in simple terms.
Deliver Woodforest Experience with warm and personalized interactions.
Support digital banking tools and platforms for customers.