Retail Banker: Service, Growth & Community Impact

Woodforest; Whitehall (OH); Presencial; USD 45.000 - 65.000; Jornada completa

Descripción de la vacante

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador and grow retail customer relationships through exceptional service, proactive product marketing, and accurate execution of operations in our Ohio branches.

The role emphasizes ownership, service, community, and integrity as core values, with responsibilities spanning sales conversations, branch operations, digital tool support, and active local outreach to drive branch traffic and customer satisfaction.

Formación

• Minimum 2 years in retail sales or customer service.
• In-store retail banking experience preferred but not required.
• Willingness to accept coaching and feedback to improve performance.
• Strong communication, organizational, and problem-solving skills.

Responsabilidades

• Identify customer needs and recommend banking solutions.
• Meet sales goals through referrals and outreach.
• Handle transactions accurately and comply with policies.
• Explain products and digital solutions in simple terms.
• Provide warm, personalized customer service in a fast-paced environment.

Conocimientos

Communication

Organizational skills

Problem solving

Coachable

Customer service

Sales mindset

Educación

High School Diploma

Descripción del empleo

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador and grow retail customer relationships through exceptional service, proactive product marketing, and accurate execution of operations in our Ohio branches.

The role emphasizes ownership, service, community, and integrity as core values, with responsibilities spanning sales conversations, branch operations, digital tool support, and active local outreach to drive branch traffic and customer satisfaction.