Retail Banking Specialist — Customer Growth & Service

Woodforest

Tyler (TX)

In loco

USD 36.000 - 52.000

Tempo pieno

14 giorni+

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Descrizione del lavoro

Woodforest National Bank in Tyler, TX is seeking a Banker II to serve as a frontline ambassador, delivering the Woodforest Experience and growing retail customer relationships through proactive service and sales. You will open and maintain deposit accounts, offer banking solutions, and support digital tools while complying with policies and regulatory requirements.

The role requires strong communication, flexibility in hours, and commitment to Woodforest's Core Values of Ownership, Service,

Competenze

Minimum of 2 years of relevant retail sales and/or customer service experience.
Prior in-store retail banking experience preferred but not required.
Strong communication, organizational, and problem-solving skills.
Ability to work flexible or extended hours based on retail branch needs.

Mansioni

Identify customer needs and recommend appropriate banking solutions.
Achieve individual sales goals through referrals and outreach inside and outside the branch.
Resolve customer inquiries at first contact, coordinating with internal partners as needed.
Maintain accurate transactions, account openings, and regulatory compliance.
Explain complex financial solutions in a simple, easy-to-understand way.