Retail Banker II: Growth, Service & Community

Woodforest; Spring (TX); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

401(k) Company Match

Paid Time Away

Medical Coverage

Job summary

Woodforest National Bank in Spring, TX seeks a proactive Banker to deliver the Woodforest Experience through exceptional service and practical banking solutions. You will build trusted relationships with customers, explain products clearly, and support branch operations with accuracy and integrity in a fast-paced retail environment.

The role emphasizes ownership, community engagement, and a commitment to Woodforest’s core values, including service, integrity, and ownership while pursuing sales

Qualifications

• Minimum 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Strong communication, organizational, and problem-solving skills.

Responsibilities

• Take personal responsibility for delivering strong retail performance by identifying customer needs and recommending appropriate banking solutions.
• Act with accountability in achieving individual sales goals through proactive conversations, referrals, and marketing outreach inside and outside the branch.
• Demonstrate ownership in resolving customer inquiries or concerns at the first point of contact.
• Maintain operational excellence through accurate transaction processing, account opening, and adherence to policies.

Skills

Retail sales

Customer service

Communication

Problem solving

Financial concepts

Education

High School Diploma or equivalent

Job description

Woodforest National Bank in Spring, TX seeks a proactive Banker to deliver the Woodforest Experience through exceptional service and practical banking solutions. You will build trusted relationships with customers, explain products clearly, and support branch operations with accuracy and integrity in a fast-paced retail environment.

The role emphasizes ownership, community engagement, and a commitment to Woodforest’s core values, including service, integrity, and ownership while pursuing sales