Retail Banking Relationship Specialist

Woodforest National Bank; Alliance (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Woodforest National Bank in Alliance, Ohio, is seeking a friendly Banker to grow retail customer relationships by delivering exceptional service and proactive product recommendations in a busy branch.

You will handle teller and account-opening duties, promote digital tools, and uphold Woodforest's core values—Ownership, Service, Community, and Integrity—while meeting sales and service goals.

Qualifications

• Minimum of 2 years of retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Willingness to accept coaching and feedback to improve performance.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Responsibilities

• Deliver Woodforest Experience with warm, personalized interactions.
• Explain banking products and digital solutions in simple terms.
• Provide dependable service with professionalism in a fast-paced retail environment.
• Open/maintain deposit accounts and loans with accuracy and compliance.
• Support branch marketing and community engagement efforts.

Skills

Retail sales

Customer service

Communication

Problem solving

Flexibility

Education

High School Diploma

Job description

Woodforest National Bank in Alliance, Ohio, is seeking a friendly Banker to grow retail customer relationships by delivering exceptional service and proactive product recommendations in a busy branch.

You will handle teller and account-opening duties, promote digital tools, and uphold Woodforest's core values—Ownership, Service, Community, and Integrity—while meeting sales and service goals.