Relationship Banker II - Grow Customer Connections

Woodforest National Bank; Wooster (OH); Vor Ort; USD 40.000 - 60.000; Vollzeit

Zusammenfassung

Woodforest National Bank in Wooster, OH seeks a full-time Banker to serve customers, grow relationships, and promote banking products with exceptional service. You will handle teller-style duties, open accounts, and coordinate with digital banking tools while upholding Woodforest’s values.

The role requires at least 2 years in retail sales or customer service, with a focus on accuracy, confidentiality, and compliant operations. Occasional travel to nearby branches may be needed.

Qualifikationen

• Minimum 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Demonstrated willingness to accept coaching and feedback to improve performance.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Aufgaben

• Identify customer needs and recommend appropriate banking solutions.
• Deliver Woodforest Experience by creating warm, welcoming, and personalized interactions with every customer.
• Support digital banking tools and platforms and explain them clearly to customers.
• Maintain operational excellence through accurate transactions, account openings, and adherence to policies and regulations.

Kenntnisse

Retail sales

Customer service

Communication

Problem solving

Flexible hours

Ausbildung

High School Diploma

Tools

Cisco Duo app

Jobbeschreibung

Woodforest National Bank in Wooster, OH seeks a full-time Banker to serve customers, grow relationships, and promote banking products with exceptional service. You will handle teller-style duties, open accounts, and coordinate with digital banking tools while upholding Woodforest’s values.

The role requires at least 2 years in retail sales or customer service, with a focus on accuracy, confidentiality, and compliant operations. Occasional travel to nearby branches may be needed.