Retail Banking Relationship Advisor

Woodforest National Bank; Perrysburg (OH); On-site; USD 42,000 - 55,000; Full time

Job summary

Woodforest National Bank in Perrysburg, Ohio, is seeking a full-time Banker to build customer relationships, promote banking solutions, and ensure exceptional service in a fast-paced retail setting.

Responsibilities include handling transactions, opening accounts, and guiding customers through digital tools while upholding Woodforest’s core values of Ownership, Service, Community, and Integrity. Requires 2+ years in retail sales or customer service.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Willing to accept coaching and feedback to improve performance.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Responsibilities

• Deliver the Woodforest Experience with warm, personalized customer interactions.
• Explain retail banking products, services, and digital tools clearly.
• Maintain operational excellence through accurate transactions and compliant procedures.
• Support community engagement and branch marketing efforts as needed.

Skills

Retail sales

Customer service

Communication

Problem-solving

Flexible hours

Education

High School Diploma

Tools

Cisco Duo

Job description

Woodforest National Bank in Perrysburg, Ohio, is seeking a full-time Banker to build customer relationships, promote banking solutions, and ensure exceptional service in a fast-paced retail setting.

Responsibilities include handling transactions, opening accounts, and guiding customers through digital tools while upholding Woodforest’s core values of Ownership, Service, Community, and Integrity. Requires 2+ years in retail sales or customer service.