Retail Banking Office Manager - Lead, Grow & Delight Clients

Capital City Bank; Marietta (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Life Insurance

401(k) with Matching

Flexible Spending Accounts

Tuition Assistance

Stock Purchase

Discounts on Products and Services

Job summary

Capital City Bank in Marietta, GA is seeking a Retail Office Manager to lead a single office, drive exceptional client experience, and manage daily operations including cash management and staff development.

You will hire and coach the team, collaborate with partners to grow client relationships and revenue, and ensure adherence to bank policies while delivering a high performing office.

Qualifications

• Effective written and oral communication skills for client engagement.
• Strong leadership, organizational and time management abilities.
• Experience in banking and financial services preferred.

Responsibilities

• Hire, coach and manage office staff with HR support.
• Lead office strategy to deliver consistent client experience.
• Develop and expand client relationships and revenue opportunities.
• Oversee daily operations, cash management and security controls.

Skills

Communication

Leadership

Judgment

Business development

Banking experience

Word/Excel

Jack Henry Xperience

CRM experience

Banking products familiarity

Education

Associate’s or Bachelor’s degree in business or finance

Tools

Microsoft Word

Microsoft Excel

Job description

Capital City Bank in Marietta, GA is seeking a Retail Office Manager to lead a single office, drive exceptional client experience, and manage daily operations including cash management and staff development.

You will hire and coach the team, collaborate with partners to grow client relationships and revenue, and ensure adherence to bank policies while delivering a high performing office.