Retail Banker: Elevate Client Experience & Cross-Sell

Capital City Bank; Cairo (GA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental and Vision

401(k) with Matching

Stock Purchase

Job summary

Capital City Bank is seeking a Retail Banker to deliver prompt, friendly service and assist clients with banking needs and technology usage. You will open, close, service accounts, and educate clients on products while following bank policies.

The role emphasizes cross-selling, data entry, and maintaining security standards. Strong interpersonal skills and prior cash handling or sales experience are preferred; requires a high school diploma.

Qualifications

• Experience in client service, sales, and cash handling.
• Excellent interpersonal and communication skills.
• Ability to follow procedures and adhere to banking policies.

Responsibilities

• Attend client inquiries with prompt, friendly service.
• Open, close, and service accounts and products as needed.
• Cross-sell bank products to meet client needs.
• Enter and update client information and referrals in the system.
• Maintain cash drawer and balance cash daily.
• Participate in training and meetings as required.

Skills

Customer service

Sales experience

Cash handling

Communication skills

Attention to detail

Teamwork

Education

High school diploma

Job description

Capital City Bank is seeking a Retail Banker to deliver prompt, friendly service and assist clients with banking needs and technology usage. You will open, close, service accounts, and educate clients on products while following bank policies.

The role emphasizes cross-selling, data entry, and maintaining security standards. Strong interpersonal skills and prior cash handling or sales experience are preferred; requires a high school diploma.