Retail Banking Growth Manager I

Ecsb

3 days ago

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Bachelor’s degree or related knowledge/skills and 1 year of management experience or 3 years of supervisory experience in a branch banking environment.
At least 4 years of business development experience in a retail banking environment.
Proficient with digital banking products.
Excellent customer service, organizational, verbal and written communication skills, and problem-solving skills required, as well as being a self-starter with the ability to work independently.
Knowledge of retail banking compliance, as well as experience with preparing/maintaining budgets required.
Able to register as a licensed Mortgage Loan Originator as required under the S.A.F.E. Act.

Plans, coordinates and directs the daily activities of a banking center and ensures courteous customer service by staff.
Develops Banking Center business development strategic plan and leads promotional efforts to meet production goals.
Sells and originates mortgage/HELOCs and consumer loans to meet production goals; assists applicants and closes loans within limits.
Makes business development calls on current and prospective customers; analyzes data for financial insights.
Manages the business development plan, tracks progress weekly and trains staff for maximum performance.
Participates in community activities to promote growth and a positive image for the Bank.
Maintains knowledge of regulatory requirements (BSA/AML/CIP/OFAC) and ensures compliance.