Retail Banking Coordinator

Cornhusker-Bank; Lincoln (NE); On-site; USD 42,000 - 62,000; Full time

Job summary

Cornhusker Bank in Lincoln, Nebraska hires a Retail Banking Coordinator to support and coordinate key banking operations, including ATMs, teller systems, loan origination platforms, workflows, and employee access. The role emphasizes problem-solving, collaboration across teams, and maintaining accurate, compliant retail processes to deliver the Gold Star customer and employee experience.

You will train and develop staff, streamline procedures, and partner with bank teams to protect assets while

Qualifications

• High school diploma or equivalent; associate/bachelor's preferred.
• At least three years of banking experience; retail or branch ops preferred.
• Strong communication and collaborative skills.
• Proficiency with Microsoft Office and financial software systems.

Responsibilities

• Support and coordinate key retail banking systems and operations, including ATMs, cash management, teller systems, loan origination platforms, workflows, and employee access.
• Coordinate operational training, onboarding, procedures, and employee development resources to promote consistency and compliance across the Retail Banking team.
• Maintain and enhance operational processes, procedures, workflows, and resources while identifying opportunities for continuous improvement.
• Serve as a trusted resource for branch associates, business partners, and vendors by providing operational guidance and helping resolve issues.
• Monitor operational activities and support initiatives related to risk management, fraud prevention, compliance, and process improvement.
• Partner with teams across the Bank to support retail initiatives, strengthen operational effectiveness, and protect customer and Bank assets.
• Consistently provide Gold Star service in every internal and external interaction.

Skills

Banking experience

Problem-solving

Collaboration

MS Office

Education

High school diploma

Associate/Bachelor's degree preferred

Tools

Microsoft Office

Job description

Retail Banking Coordinator (Full Time)
Location: Lincoln, NE

This role is a great fit for someone with banking experience who enjoys problem-solving, collaborating across teams, developing others, and finding better ways to get things done. You’ll help ensure our retail operations are efficient, accurate, and compliant while supporting the exceptional Gold Star experience we provide to both our customers and employees.

What You’ll Do

• Support and coordinate key retail banking systems and operations, including ATMs, cash management, teller systems, loan origination platforms, workflows, and employee access.
• Coordinate operational training, onboarding, procedures, and employee development resources to promote consistency and compliance across the Retail Banking team.
• Maintain and enhance operational processes, procedures, workflows, and resources while identifying opportunities for continuous improvement.
• Serve as a trusted resource for branch associates, business partners, and vendors by providing operational guidance and helping resolve issues.
• Monitor operational activities and support initiatives related to risk management, fraud prevention, compliance, and process improvement.
• Partner with teams across the Bank to support retail initiatives, strengthen operational effectiveness, and protect customer and Bank assets.
• Consistently provide Gold Star service in every internal and external interaction.

Additional Responsibilities

• Stay current on Bank policies, procedures, products, and operational changes.
• Participate in Bank training, promotional activities, and development opportunities.
• Serve as a resource for retail operational questions and technical support.
• Perform other duties as assigned.

What You’ll Bring

• High school diploma or equivalent required; associate’s or bachelor’s degree in Business, Finance, Banking, or a related field preferred.
• At least three years of banking experience, with retail banking, branch operations, or deposit operations experience preferred.
• Strong verbal and written communication skills with the ability to explain information clearly and effectively.
• Strong problem-solving, organizational, and collaboration skills.
• Proficiency with Microsoft Office and the ability to effectively learn and navigate financial software systems.
• Valid driver’s license, satisfactory driving record, and reliable transportation for travel between Bank locations.

Equal Opportunity Employer/Veterans/Disabled

Cornhusker Bank is an equal opportunity employer and complies with all applicable federal, state and local fair employment practices laws. Cornhusker Bank strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of protected applicable federal, state or local law. All Cornhusker Bank employees, other workers and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and separation of employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Cornhusker Bank participates in E-Verify. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

IMPORTANT: If the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment. For more information on E-Verify, please contact DHS at 1-888-464-4218.

Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. If you believe that your employer has violated its responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at 1-800-255-7688 (TDD: 1-800-237-2515).