Retail Banking Center Leader: Grow Teams & Client Impact

First Horizon Corp.; Monroe (LA); On-site; USD 65,000 - 90,000; Full time

Job summary

First Horizon Corp. in Monroe, LA is seeking a Retail Banking Center Manager to lead a banking center team and drive strategic initiatives aligned with First Horizon values, delivering clear financial guidance and exceptional client service.

The role focuses on coaching sales processes, building key client relationships, ensuring compliance, and optimizing operations to improve efficiency while managing costs. A bachelor’s degree is preferred.

Qualifications

• Bachelor's degree or equivalent work experience.
• Experience in retail banking or financial services preferred.
• Ability to coach and develop staff.

Responsibilities

• Coach, lead and manage banking center team to execute strategic initiatives.
• Promote a positive work culture and associate engagement.
• Represent the company in the local market/community.
• Implement and coach advice-driven sales process.
• Establish and nurture relationships with key clients and partners.
• Develop market area through proactive sales calls and local activities.
• Deliver excellent client experiences and resolve issues.
• Recruit, train, develop, and retain a high-performing Retail banking center team.
• Provide regular coaching and performance evaluations.

Skills

Strategic leadership

Team management

Sales coaching

Client relationship management

Education

Bachelor's degree

Tools

Microsoft Office

Salesforce

Job description

First Horizon Corp. in Monroe, LA is seeking a Retail Banking Center Manager to lead a banking center team and drive strategic initiatives aligned with First Horizon values, delivering clear financial guidance and exceptional client service.

The role focuses on coaching sales processes, building key client relationships, ensuring compliance, and optimizing operations to improve efficiency while managing costs. A bachelor’s degree is preferred.