Banking Center Leader: Growth, Service & Compliance

First-Horizon-Bank; Orlando (FL); On-site; USD 70,000 - 95,000; Full time

Job summary

First Horizon Bank is seeking a results-oriented leader to oversee a banking center, drive sales and ensure superior client experiences. You will coach a retail team, manage relationships with key clients, and uphold regulatory standards in a fast-paced environment.

The role emphasizes strategic leadership, team development, and cost-conscious operations to deliver accurate service and maintain strong community presence.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 2–4 years related experience and/or training.
• Experience in banking or financial services preferred.

Responsibilities

• Coach, lead and manage banking center team to implement strategic initiatives.
• Deliver excellent client experiences and resolve client issues promptly.
• Recruit, train, develop, and retain a high-performing banking center team.
• Ensure compliance with bank regulations, policies, procedures and ethics.

Skills

Leadership

Sales coaching

Customer service

Regulatory compliance

Education

Bachelor's degree

Tools

Microsoft Office

Salesforce

Job description

First Horizon Bank is seeking a results-oriented leader to oversee a banking center, drive sales and ensure superior client experiences. You will coach a retail team, manage relationships with key clients, and uphold regulatory standards in a fast-paced environment.

The role emphasizes strategic leadership, team development, and cost-conscious operations to deliver accurate service and maintain strong community presence.