Banking Center Leader II: Grow Sales & Service Excellence

First Horizon Bank; Monroe (LA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical with wellness incentives

HSA with company match

Maternity and parental leave

Tuition reimbursement

Mentor program

401(k) with 6% match

Job summary

First Horizon Bank in Monroe, LA seeks a Banking Center Manager to lead the daily operations of the downtown banking center. The role drives sales, production, profitability and regulatory compliance while ensuring quality, accurate, and timely customer service.

You will recruit and coach a retail team, build client relationships, ensure risk controls, manage expenses, and promote First Horizon culture in the community.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Proven leadership and coaching experience in a retail banking setting.
• Strong understanding of regulatory requirements and risk management.

Responsibilities

• Lead banking center to achieve sales, production and profitability goals.
• Coach and develop banking center team and foster engagement.
• Ensure compliant operations and excellent customer service.

Skills

Leadership

Sales skills

Customer service

Team management

Compliance

Risk management

Operations

Education

Bachelor's degree

Tools

Microsoft Office

Salesforce

Job description

First Horizon Bank in Monroe, LA seeks a Banking Center Manager to lead the daily operations of the downtown banking center. The role drives sales, production, profitability and regulatory compliance while ensuring quality, accurate, and timely customer service.

You will recruit and coach a retail team, build client relationships, ensure risk controls, manage expenses, and promote First Horizon culture in the community.