Retail Banking Center Leader: Drive Sales & Service

First Horizon Corp.; North Carolina; On-site; USD 60,000 - 95,000; Full time

Job summary

First Horizon Corp. in North Carolina is seeking a Banking Center Manager to oversee sales, production, profitability and regulatory compliance for the banking center. You will lead a team to deliver quality, timely customer service and drive business growth in the local market.

You will model the bank's culture, coach staff, manage operations and ensure adherence to ethics and risk controls, while elevating associate engagement and delivering financial guidance to clients.

Qualifications

• Bachelor's degree from four-year college or university; or 1–2 years related experience and/or training; or equivalent combination.
• Proficiency with Microsoft Office and Salesforce is expected.
• NMLS background check and SAFE Mortgage Licensing Act compliance required.

Responsibilities

• Coach, lead and manage banking center team to ensure strategic initiatives are executed effectively.
• Deliver excellent client experiences and resolve client issues promptly.
• Recruit, train, develop and retain a high‑performing retail banking center team.
• Ensure compliance with bank regulations, policies and risk controls; monitor training completion.

Skills

Microsoft Office

Salesforce

Education

Bachelor's degree from four-year college or university

Tools

Microsoft Office

Salesforce

Job description

First Horizon Corp. in North Carolina is seeking a Banking Center Manager to oversee sales, production, profitability and regulatory compliance for the banking center. You will lead a team to deliver quality, timely customer service and drive business growth in the local market.

You will model the bank's culture, coach staff, manage operations and ensure adherence to ethics and risk controls, while elevating associate engagement and delivering financial guidance to clients.