Banking Center Leader: Grow Teams, Elevate Experience

First Horizon Bank; Durham (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

HSA with company match

Parental leave

Tuition reimbursement

401(k) with match

Mentor program

Job summary

First Horizon Bank is seeking a Banking Center Manager in Durham, NC to coach, lead, and grow a high-performing retail banking team. The role focuses on executing strategic initiatives, delivering exceptional client experiences, and fostering a collaborative, inclusive work environment within the Firstpower culture.

The position emphasizes relationship-building with clients and partners, effective sales coaching, and strong compliance with bank policies to safeguard operations and risk

Qualifications

• Bachelor's degree from a four-year college or university, or an equivalent combination of education and experience.

Responsibilities

• Coach, lead and manage banking center team to ensure all strategic initiatives are executed effectively.
• Promote a positive work culture by increasing and supporting associate engagement.
• Establish and nurture relationships with key clients and partners to expand the client base.
• Deliver excellent client experiences and resolve client issues effectively.
• Recruit, train, develop, and retain a high-performing Retail banking center team.

Skills

Leadership

Coaching

Sales

Client relations

Team management

Compliance

Operations

Communication

Education

Bachelor's degree

Tools

Microsoft Office

Salesforce

Job description

First Horizon Bank is seeking a Banking Center Manager in Durham, NC to coach, lead, and grow a high-performing retail banking team. The role focuses on executing strategic initiatives, delivering exceptional client experiences, and fostering a collaborative, inclusive work environment within the Firstpower culture.

The position emphasizes relationship-building with clients and partners, effective sales coaching, and strong compliance with bank policies to safeguard operations and risk