Retail Banking Associate: Client Growth & Service

Gamma Phi Omega International; Lincolnton (NC); Vor Ort; USD 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) plan

Vacation days

Sick days

Paid holidays

Zusammenfassung

Truist Financial Corporation in Lincolnton, NC seeks a client-focused teller to handle transactions accurately while building lasting relationships. You will guide customers to digital tools, participate in outbound outreach, and support the branch team with sales opportunities.

Strong communication, multi-tasking, and compliance with procedures are essential, as is flexibility for varied hours and occasional travel. This role emphasizes service quality and adherence to bank policies.

Qualifikationen

• High school diploma or equivalent education.
• Two years teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills, including a desire to interact with clients and prospects.
• Ability to master PC keyboard and software skills for branch automation.
• Ability to multi-task under time constraints.
• Proficiency in basic computer applications such as Microsoft Office.
• Ability to travel to accommodate temporary staffing needs as required.
• Ability to work weekends and/or extended hours with occasional travel and overnights.

Aufgaben

• Provide a distinctive client experience by engaging clients and handling transactions.
• Educate clients on digital self-service solutions like ATMs and Online/Mobile banking.
• Support team sales by outbound calls and identifying client needs.
• Understand Integrated Relationship Management (IRM) to deliver Truist solutions.
• Participate in Truist Retail Community Bank Leadership routines.
• Advance product knowledge through training and meetings.
• Adhere to internal controls and risk management policies.
• Serve as secondary contact for new accounts and problem resolution.

Kenntnisse

Interpersonal skills

Customer service

Cash handling

Sales experience

PC software skills

Multi-tasking

Office software

Travel readiness

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

Truist Financial Corporation in Lincolnton, NC seeks a client-focused teller to handle transactions accurately while building lasting relationships. You will guide customers to digital tools, participate in outbound outreach, and support the branch team with sales opportunities.

Strong communication, multi-tasking, and compliance with procedures are essential, as is flexibility for varied hours and occasional travel. This role emphasizes service quality and adherence to bank policies.