Retail Banking: Assistant Branch Manager & Leader

First National Bank of Pennsylvania; Henderson (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

First National Bank of Pennsylvania in Henderson, NC is seeking an Assistant Branch Manager to support branch leadership, oversee sales activity, and ensure consistently excellent customer service. You will develop and maintain a personal referral network, execute leads, and coach staff to convert transactions into qualified sales, all in alignment with FNB policies and core values.

The role requires outstanding communication, organization, and interpersonal skills, with knowledge of banking

Qualifications

• High School or GED required; customer service experience preferred.
• Strong communication, organizational and interpersonal skills.
• Knowledge of banking policies and consumer products.

Responsibilities

• Promotes the sales process through referral management and leads.
• Input and maintain data quality for referrals and customers.
• Assist in daily sales activity and coach staff on prescribed activities.
• Coordinate operational duties and ensure policy adherence; perform teller duties as needed.
• Support risk management and comply with regulatory requirements.

Skills

Customer service

Communication skills

Organizational skills

Detail oriented

PC literacy

MS Word

MS Excel

MS PowerPoint

Banking policies

Sales skills

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

First National Bank of Pennsylvania in Henderson, NC is seeking an Assistant Branch Manager to support branch leadership, oversee sales activity, and ensure consistently excellent customer service. You will develop and maintain a personal referral network, execute leads, and coach staff to convert transactions into qualified sales, all in alignment with FNB policies and core values.

The role requires outstanding communication, organization, and interpersonal skills, with knowledge of banking