Retail Banking Area Leader - Growth, Service & Leadership

FirstBank; Birmingham (AL); On-site; USD 90,000 - 130,000; Full time

Job summary

FirstBank is seeking an Area Manager in Birmingham, AL to lead one to two retail financial centers. You will oversee daily operations, ensure exceptional service, and drive growth by implementing customer acquisition and service strategies while promoting high standards of customer care.

The role focuses on developing long‑lasting customer relationships, achieving deposit and loan goals, and maintaining compliance with internal controls and regulatory requirements.

Qualifications

• 5+ years of experience in retail banking or lending.
• 3+ years in leadership roles or supervising staff.
• Proven ability to develop customer relationships and referral sources.
• Strong knowledge of risk, compliance, and internal controls.

Responsibilities

• Lead and coach staff to meet sales and service goals.
• Develop and execute local sales strategies for financial centers.
• Maintain and deepen customer relationships to grow deposits and loans.
• Ensure operational accuracy and adherence to bank policies and regulatory requirements.

Skills

Leadership

Customer relationships

Sales strategies

Staff coaching

Operational excellence

Regulatory compliance

Banking knowledge

Microsoft Office

Tools

Microsoft Office

Job description

FirstBank is seeking an Area Manager in Birmingham, AL to lead one to two retail financial centers. You will oversee daily operations, ensure exceptional service, and drive growth by implementing customer acquisition and service strategies while promoting high standards of customer care.

The role focuses on developing long‑lasting customer relationships, achieving deposit and loan goals, and maintaining compliance with internal controls and regulatory requirements.