Retail Banking Advisor: Growth, Service & Community

Woodforest National Bank; Jennings (LA); On-site; USD 42,000 - 52,000; Full time

Job summary

Woodforest National Bank is seeking a Banker in Louisiana (Jennings) to grow retail customer relationships through exceptional service and proactive marketing of banking products. You will handle teller transactions, account openings, and guidance on digital tools while maintaining compliance and accuracy in a fast-paced branch setting.

The role emphasizes ownership, service, community, and integrity with opportunities to engage local customers and drive branch-level success.

Qualifications

• Minimum 2 years of relevant retail sales or customer service experience.
• Strong communication and problem-solving skills.
• Ability to build relationships and understand customer financial needs.
• Fluency in English; Spanish bilingual ability preferred.
• Wamiliarity with retail banking products is a plus.

Responsibilities

• Identify customer needs and recommend appropriate banking solutions.
• Achieve individual sales goals through proactive conversations and referrals.
• Resolve customer inquiries at first contact with internal partners when needed.
• Process transactions accurately and open accounts per policies.
• Explain banking products and digital tools in simple terms.

Skills

Retail sales

Customer service

Communication

Bilingual English/Spanish

Education

High School diploma

Job description

Woodforest National Bank is seeking a Banker in Louisiana (Jennings) to grow retail customer relationships through exceptional service and proactive marketing of banking products. You will handle teller transactions, account openings, and guidance on digital tools while maintaining compliance and accuracy in a fast-paced branch setting.

The role emphasizes ownership, service, community, and integrity with opportunities to engage local customers and drive branch-level success.