Retail Banking Advisor

Woodforest; Port Arthur (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Woodforest National Bank in Texas-Port Arthur is seeking a Banker to be a frontline ambassador, delivering the Woodforest Experience by growing retail customer relationships through exceptional service and proactive product recommendations. You will support branch operations, promote digital tools, and uphold Woodforest’s Core Values of Ownership, Service, Community, and Integrity in every interaction.

The role requires adaptability, strong communication, and a customer-first mindset, with the

Qualifications

• Minimum 2 years in retail sales or customer service environment.
• Experience in banking or financial services is a plus but not required.
• Willingness to learn and adapt to a sales-driven environment.

Responsibilities

• Deliver the Woodforest Experience with warm, personalized interactions.
• Identify customer needs and recommend appropriate banking solutions.
• Open and service accounts with accuracy and compliance.
• Promote digital banking tools and services to customers.
• Maintain strong branch operations and customer relations.
• Represent Woodforest with integrity and respect in all interactions.

Skills

Sales mindset

Customer service

Communication

Time management

Education

High School Diploma

Job description

Woodforest National Bank in Texas-Port Arthur is seeking a Banker to be a frontline ambassador, delivering the Woodforest Experience by growing retail customer relationships through exceptional service and proactive product recommendations. You will support branch operations, promote digital tools, and uphold Woodforest’s Core Values of Ownership, Service, Community, and Integrity in every interaction.

The role requires adaptability, strong communication, and a customer-first mindset, with the