Retail Banker II: Customer Sales & Banking Pro

Woodforest National Bank; Springfield (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Benefits package

Job summary

Woodforest National Bank in Illinois-Springfield is seeking a Retail Banker to engage customers, promote bank products, and deliver friendly, helpful service.

You will process transactions, open accounts, and support branch operations while building product knowledge through training. This full-time role offers a strong team environment, opportunities for advancement, and a comprehensive benefits package.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• Associate’s degree plus 1 year of relevant and transferrable sales and/or customer service experience, or a Bachelor’s degree.
• High School Diploma or equivalent required.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns.

Skills

Sales & service

Customer service

Communication

Education

High School Diploma or equivalent

Associate’s degree + 1 year experience

Bachelor’s degree

Job description

Woodforest National Bank in Illinois-Springfield is seeking a Retail Banker to engage customers, promote bank products, and deliver friendly, helpful service.

You will process transactions, open accounts, and support branch operations while building product knowledge through training. This full-time role offers a strong team environment, opportunities for advancement, and a comprehensive benefits package.