Retail Backroom & Customer Experience Associate

The TJX Companies, Inc.; Wake Forest (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health insurance

Paid holidays

Job summary

The TJX Companies, Inc. is hiring at its Wake Forest, NC location. This role focuses on delivering an exceptional customer experience, maintaining a clean store, and supporting merchandising and loss prevention practices.

The position may involve cross-training across store areas to meet business needs. Candidates should demonstrate strong customer service, communication, and organizational skills, with the ability to multitask and adapt to changes in direction.

Qualifications

• Excellent customer service experience.
• Able to work a flexible schedule.
• Strong communication and organizational skills.

Responsibilities

• Deliver a highly satisfactory customer experience by engaging with customers and maintaining a clean, organized store environment.
• Model and promote established customer experience practices with customers and team members.
• Accurately ring purchases/returns and manage cash according to procedures.
• Promote credit and loyalty programs and maintain merchandising standards.
• Support store safety, loss prevention, and overall store recovery as needed.

Skills

Customer service

Flexible schedule

Communication skills

Attention to detail

Multitasking

Job description

The TJX Companies, Inc. is hiring at its Wake Forest, NC location. This role focuses on delivering an exceptional customer experience, maintaining a clean store, and supporting merchandising and loss prevention practices.

The position may involve cross-training across store areas to meet business needs. Candidates should demonstrate strong customer service, communication, and organizational skills, with the ability to multitask and adapt to changes in direction.