Retail Backroom Associate | Customer Experience

The TJX Companies, Inc.; Roanoke (VA); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Employee Discount

401(k) Plan

Paid Holidays & Vacation

Job summary

The TJX Companies, Inc. operates TJ Maxx and other banners in the United States. This role focuses on delivering an outstanding customer experience, maintaining store standards, and supporting various areas as needed to meet business needs.

Successful candidates will have strong communication, organizational skills, and a willingness to adapt to multi-tasking in a fast-paced retail environment. Prior retail experience is preferred, with opportunities for development within a Fortune 100 company.

Qualifications

• Possesses excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes and unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver highly satisfied customer experiences.
• Ring purchases/returns and count change per procedures.
• Promote credit and loyalty programs.
• Uphold merchandising standards and store procedures.
• Prepare merchandise for the sales floor following standards.
• Maintain store cleanliness and recovery throughout the day.
• Support safety and loss prevention programs.
• Assist in other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Adaptability

Teamwork

Job description

The TJX Companies, Inc. operates TJ Maxx and other banners in the United States. This role focuses on delivering an outstanding customer experience, maintaining store standards, and supporting various areas as needed to meet business needs.

Successful candidates will have strong communication, organizational skills, and a willingness to adapt to multi-tasking in a fast-paced retail environment. Prior retail experience is preferred, with opportunities for development within a Fortune 100 company.