Retail Backroom & Customer Experience Associate

The TJX Companies, Inc.; Concord (NH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k)

Credit union

Referral bonuses

Health/dental/vision benefits

Job summary

The TJX Companies, Inc. is looking for a retail associate to deliver a high-quality customer experience and maintain a clean, organized store environment.

You may be cross-trained to work in multiple areas to support business needs and will adhere to all operational, merchandise, and loss prevention standards. Responsibilities include handling purchases and returns, promoting loyalty programs, and ensuring store safety and cleanliness while contributing to a positive store culture.

Qualifications

• Excellent customer service is required.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changing directions.

Responsibilities

• Accurately rings customer purchases/returns and counts change.
• Maintains the sales floor according to standards and procedures.
• Promotes credit and loyalty programs and upholds merchandising guidelines.
• Supports loss prevention and safety practices across the store.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Attention to detail

Lifting heavy objects

Job description

The TJX Companies, Inc. is looking for a retail associate to deliver a high-quality customer experience and maintain a clean, organized store environment.

You may be cross-trained to work in multiple areas to support business needs and will adhere to all operational, merchandise, and loss prevention standards. Responsibilities include handling purchases and returns, promoting loyalty programs, and ensuring store safety and cleanliness while contributing to a positive store culture.