Retail Backroom & Customer Experience Associate

The TJX Companies, Inc.; Wilmington (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

Health benefits

401(k)

Job summary

The TJX Companies, Inc. (Marshalls) in Wilmington, NC is seeking a friendly, detail-oriented team member to deliver an exceptional customer experience. You will engage customers, ring purchases, maintain cleanliness, and support merchandising and loss-prevention standards, with cross-training across store areas as needed.

Flexibility, strong communication, and teamwork are essential. Retail experience is preferred; we offer associate discounts, potential career growth within TJX, and other

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Ability to lift heavy objects.
• Retail experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows merchandising procedures
• Accurately processes merchandise for the sales floor per company procedures
• Participates in store recovery and maintains cleanliness and order throughout the store
• Supports labor policies, safety, and loss prevention goals

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Lifting heavy objects

Job description

The TJX Companies, Inc. (Marshalls) in Wilmington, NC is seeking a friendly, detail-oriented team member to deliver an exceptional customer experience. You will engage customers, ring purchases, maintain cleanliness, and support merchandising and loss-prevention standards, with cross-training across store areas as needed.

Flexibility, strong communication, and teamwork are essential. Retail experience is preferred; we offer associate discounts, potential career growth within TJX, and other