Retail Backroom & Merchandising Associate

The TJX Companies, Inc.; Raleigh (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Healthcare benefits

Job summary

Marshalls, part of The TJX Companies, Inc., in Raleigh, NC, is hiring a customer-focused associate to deliver a highly satisfied customer experience and maintain a clean, organized store environment.

You’ll engage with customers, promote credit/loyalty programs, and support merchandising and loss-prevention standards. The role requires flexibility, strong communication, multitasking, and adherence to workplace policies. Competitive benefits apply to eligible associates.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment

Skills

Customer service

Communication

Organizational skills

Multitasking

Flexibility

Job description

Marshalls, part of The TJX Companies, Inc., in Raleigh, NC, is hiring a customer-focused associate to deliver a highly satisfied customer experience and maintain a clean, organized store environment.

You’ll engage with customers, promote credit/loyalty programs, and support merchandising and loss-prevention standards. The role requires flexibility, strong communication, multitasking, and adherence to workplace policies. Competitive benefits apply to eligible associates.