Retail Backoffice Support

Priority Dispatch Corp.; Columbus (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Employee Discount

401(k) program with match

Paid Time Off

Work-Life Balance

Job summary

Diamond Cellar in Columbus, OH is seeking a Backoffice Support team member to assist Management and Sales with administrative tasks, inventory control, daily deposits, and reporting. The role emphasizes internal customer service, accuracy, and confidentiality within a luxury retail environment.

You will manage stocking, open package processing, end-of-day reports, and coordination with the Accounting Department. A college degree is desired and the team enjoys strong growth potential.

Qualifications

• Strong customer service mindset with internal focus.
• Ability to manage multiple tasks accurately and on time.
• Uphold confidentiality and demonstrate integrity in handling data.

Responsibilities

• Open incoming packages, record details and route to appropriate staff.
• Maintain stock room and inventory with the help of sales staff.
• Process deposits, daily reports, and End of Day dockets.
• Count cash drawers, reconcile accounts, and support accounting.
• Assist procurement of office supplies and maintain filing accuracy.

Skills

Attention to detail

Internal customer service

Multi-tasking

Organizational skills

Trust & confidentiality

High work standards

Education

College degree desired

Job description

Who We AreAt Diamond Cellar, we believe in more than fine jewelry and timepieces — we believe in creating experiences that last a lifetime. For over 78 years, we have been a trusted name in luxury, known for our unmatched craftsmanship, and prestigious brand partners including Patek Philippe, Rolex, and David Yurman. We pride ourselves on delivering unparalleled customer service. Diamond Cellar is dedicated to our employees – we foster a supportive and fun working environment which has led to a loyal team of employees who have been with us for decades.What will you do as Backoffice Support at Diamond Cellar?To serve as a team member of the Administrative department and Sales business unit, assisting Management and Sales staff through administrative support by handling all types of customer transactions, gather information, create and maintain records, and assist customers when necessary.Open incoming packages, record information, and route to appropriate personnelMaintain FedEx and general mailing suppliesKeep supply cabinets, stock room organized and inventory of stock room adequate with the help of sales staff and leadershipAssist in the procurement of office supplies, refreshments, and janitorial suppliesTransfer and receive stock items to and from other locationsWeekly inventory scansProcess returned salesDo all stock appraisals for customer purchases and complete them accurately and on a timely basisRetag stock returned as well as when price changes take placePrepare daily depositsSend all End of Day reports and dockets to Accounting Department in DublinCount down cash drawer as well as maintain change drawerAssist Inventory with reconciliations, tagging, and general inventory dutiesPerform other duties and take on other responsibilities as directed by your supervisor from time to timeWhat are we looking for in the Backoffice Support role?Internal Customer service orientedAttention to detailMulti-tasking with ability to prioritizeExcellent organizational skillsHighest level of trust & confidentialityHighest personal work standardsCollege degree desiredWhy would you love working for Diamond Cellar?Medical, Dental, Vision coverage – Medical coverage starts day oneShort Term Disability & Long Term Disability coverage fully company paidEmployee DiscountCompany paid life insurance401(k) program with a company discretionary matchPaid Time OffWork-Life Balance – our stores are closed in the evenings and on SundayOpportunity to work with the top brands in the luxury jewelry spaceBe a part of a passionate, loyal, dedicated teamIf you’re passionate about luxury and creating unforgettable experiences, apply today and become part of the Diamond Cellar family!Diamond Cellar is an Equal Opportunity Employer.All candidates must have the legal right to work in the United States.Selected candidate must be willing to undergo a background check and drug screening.