Client Services Specialist

Bailey's Fine Jewelry; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Bailey's Fine Jewelry is seeking a Sales Support Associate to back the sales team, organize inventory, and handle administrative tasks with care. You will help package purchases and ensure accurate records while maintaining exceptional customer experiences. Weekend and peak-season hours may be required.

Join a family-owned luxury retailer focused on tradition, quality, and teamwork, where growth opportunities and a supportive environment await.

Qualifications

• Candidates should have strong organizational skills and attention to detail.
• Able to multitask and adapt to changing priorities.
• Proactive, helpful attitude and team player.
• Strong communication and interpersonal skills.
• Retail, sales support, or admin experience preferred but not required.
• Weekend, holiday, and extended hours during peak seasons may be needed.

Responsibilities

• Provide behind-the-scenes support to the sales team to ensure seamless customer experiences.
• Organize and maintain inventory, ensuring products are displayed beautifully and accounted for.
• Process orders and update records.
• Prepare and package purchases with care.
• Multitask effectively in a fast-paced environment.
• Support the team as needed.

Skills

Organizational skills

Multitasking

Communication

Interpersonal skills

Retail experience

Administrative tasks

Job description

Job Posting: Sales Support Associate - Fine Jewelry

Be the Backbone of a Legacy in Luxury

What You'll Do:

• Provide critical behindthescenes support to our sales team to ensure seamless customer experiences.
• Organize and maintain inventory, ensuring all products are displayed beautifully and accounted for.
• Assist with administrative tasks such as processing orders and updating records.
• Prepare and package purchases for customers with care and attention to detail.
• Multitask effectively in a fastpaced environment, juggling priorities with professionalism.
• Be a helpful and resourceful team player, always ready to step in where needed.

What Makes This Job Special:

• FamilyOwned Excellence: Work in a supportive, welcoming environment rooted in tradition and community values.
• Dynamic and Rewarding: Enjoy a role that combines organization, customer service, and teamwork.
• Luxurious Surroundings: Be surrounded by the finest in luxury jewelry and watches while contributing to a legacy of elegance.
• Growth Opportunities: Develop skills and experience that can lead to future career advancement.

What We're Looking For:

• Exceptional organizational skills and attention to detail.
• Ability to multitask and adapt to changing priorities.
• A proactive, helpful attitude and a teamoriented mindset.
• Strong communication and interpersonal skills.
• Prior experience in retail, sales support, or administrative roles (preferred but not required).
• Flexibility to work weekends, holidays, and extended hours during peak seasons.

Why Join Us?

As a Sales Support Associate, you'll play a vital role in ensuring our store runs smoothly and our customers receive the exceptional service they’ve come to expect. Your contributions behind the scenes make all the difference in creating memorable experiences for our clientele.