Front Office Receptionist

Diamonds Direct; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Family-oriented culture

Encouraging environment for teamwork and education

Job summary

A luxury retail company in Orlando is seeking a Front Office Receptionist to provide a top-notch customer experience. The ideal candidate will excel in customer service, possess strong organizational skills, and have a professional demeanor. Responsibilities include managing calls, assisting with inventory, and supporting store operations. This is a full-time position with a preference for those with retail experience and the ability to work Saturdays.

Qualifications

• Experience in a luxury retail environment preferred.
• Must be able to work Saturdays.

Responsibilities

• Answer and direct calls on a multi-line phone system.
• Assist with inventory counts.
• Store opening and/or closing procedures.
• Prepare outgoing mail.

Skills

Customer service

Multi-tasking

Organizational skills

Attention to detail

Job description

Overview

Join to apply for the Front Office Receptionist role at Diamonds Direct.

We are seeking a front desk professional who will provide a luxurious customer experience from the first interaction with our clients.

What is the upside?

• Empowering you to take control of YOUR own career path within Diamonds Direct
• Exposure to all other departments within our organization
• A family-oriented culture unlike any other
• Encouraging environment that promotes teamwork and furthering education within the jewelry industry

What does it take to be a Front Office Receptionist?

• Always keeping the customer first and providing a top notch, luxurious experience
• The ability to build long-term relationships with your customers (we hope for them to remain a customer for LIFE)
• Well organized and a keen eye for detail
• Ability to multi-task
• Professional demeanor and appearance
• A natural talent for customer service
• Ability to maintain composure in high pressure, fast-paced environment

Responsibilities

• Answer and direct calls on a multi-line phone system
• Assist with inventory counts
• Store opening and/or closing procedures
• Prepare outgoing mail

Requirements

• Experience in a luxury retail environment preferred
• Must be able to work Saturdays

Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative and Customer Service
• Industries: Retail Luxury Goods and Jewelry and Retail