Retail Associate — Mountain Hospitality & Park Experiences

Shenandoahcareers; Stanley (VA); On-site; USD 18,000 - 26,000; Full time

Job summary

ExplorUS in Stanley, VA is seeking a Retail Associate to greet guests, assist with purchases, and provide friendly service in a busy park retail setting.

You will handle transactions at the point of sale, maintain displays, restock, and help customers with product knowledge while upholding park standards.

Join a team that values hospitality, teamwork, and safe, welcoming guest experiences in the Blue Ridge mountains.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year retail sales experience preferred.
• Minimum 1 year experience with POS systems preferred.

Responsibilities

• Greet customers within 30 seconds of entering the store and provide friendly customer service.
• Achieve and maintain product knowledge to assist customers with purchasing decisions.
• Guide and direct customers to appropriate products of interest and answer related inquiries.
• Assist customers with all park related inquiries using approved interpretive information.
• Assist customers making selections by building customer confidence; offering suggestions and opinions.
• Accurately total, process and collect payments using the point of sale system and make change.
• Restock and maintain displays per Company standards.
• Participate in opening and closing procedures.
• Adhere to all store policies and contribute to a positive environment.
• Understand Company's ISO management systems and meet responsibilities within these areas.
• Other duties per the Duties checklist and as assigned.

Skills

Customer service

Multi-tasking

Communication

Reliability

Attention to detail

Education

High school diploma or equivalent

Tools

POS systems

Job description

ExplorUS in Stanley, VA is seeking a Retail Associate to greet guests, assist with purchases, and provide friendly service in a busy park retail setting.

You will handle transactions at the point of sale, maintain displays, restock, and help customers with product knowledge while upholding park standards.

Join a team that values hospitality, teamwork, and safe, welcoming guest experiences in the Blue Ridge mountains.