Host

Shenandoahcareers; Stanley (VA); On-site; USD 18,000 - 26,000; Full time

Job summary

Shenandoahcareers is seeking a Host for a seasonal role in Stanley, VA. You will greet guests, seat guests, and process payments with a friendly, efficient approach to ensure outstanding guest service.

This position offers an hourly rate of $16.00, requires HS diploma, and prior restaurant experience preferred. Seasonal dates run April to November at Big Meadows Lodge and Skyland Resort in Shenandoah National Park.

Qualifications

• Excellent customer service and people skills.
• Must be able to work a variety of day, night, weekend, holiday shifts.
• Excellent communication skills and ability to count change and reconcile paperwork.
• Obtain ServSafe Certification in accordance with company policy.
• Majority of shift spent on feet in a fast-paced environment.

Responsibilities

• Greet all guests as they enter the restaurant in a professional and timely manner.
• Follow seating and table rotation guidelines to monitor flow and ensure prompt service.
• Possess thorough knowledge of restaurant and bar menu promotions and specials.
• Proficiency with cash handling and credit card transactions.
• Promote teamwork by assisting servers in dining area when needed.
• Ensure host station and entrance area are clean, organized, and presentable.
• Understand Company ISO management systems, Health and Safety standards, policies and initiatives.
• Other duties per duties checklist and as requested.

Skills

Customer service

Communication

Cash handling

ServSafe

Teamwork

Education

High School Diploma or equivalent

Job description

Where Your Next Career Adventure Begins.

Home to 200,000 acres of forested peaks, cascading waterfalls, and the iconic Skyline Drive, Shenandoah National Park is more than a place to work — it’s a place to belong. As ExplorUS takes the helm of park operations, we’re building a team of passionate people who want to share the beauty of this park with millions of visitors each year. Whether you’re guiding guests through mountain lodges, serving up hospitality in our restaurants, or keeping the wonder of Shenandoah running behind the scenes, you’ll be part of a team dedicated to protecting and celebrating one of America’s most treasured landscapes. Explore our open positions and start your journey with us.

Position: Host

Location: Stanley, VA

Job Id: 207

# of Openings: 1

Imagine spending your workday surrounded by breathtaking mountain views, cascading waterfalls, and over 500 miles of scenic trails. A career at Shenandoah Hospitality offers more than just a job—it provides the opportunity to be part of a team dedicated to preserving one of America's most beautiful national treasures while creating unforgettable experiences for millions of visitors each year. Whether you're interested in hospitality, food service, retail, maintenance, or guest services, you'll gain valuable skills, build lifelong friendships, and enjoy the unique experience of living and working in the heart of the Blue Ridge Mountains. If you're looking for meaningful work, adventure, and memories that will last a lifetime, Shenandoah National Park is the perfect place to begin your next journey.

This is a seasonal position with anticipated dates as indicated below:

• Big Meadows Lodge - estimated start date 4/26/2027 and anticipated end date of 11/9/2027
• Skyland Resort - estimated start date 3/24/2027 and anticipated end date of 11/30/2027

Hourly rate of pay: $16.00

Title: Host

Reports To: Restaurant Manager

Department: Food & Beverage

Summary of Position: Responsible for greeting and seating guests and processing payments in a timely, friendly and efficient manner in the Company’s continuing effort to deliver outstanding guest service.

Responsibilities:

• Greet all guests as they enter the restaurant in a professional and timely manner
• Follow all seating and table rotation guidelines to monitor flow of each area and ensure prompt and efficient service for all guests while being sensitive to Server responsibilities
• Possess thorough knowledge of restaurant and bar menu promotions and specials
• Proficiency with cash handling and credit card transactions
• Promote teamwork by assisting Servers in dining area when needed
• Ensure host station (including the entrance area) is always well maintained, clean, organized, and presentable
• Understand Company ISO (Environmental & Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet the specific responsibilities within these areas
• Other duties per Duties Checklist and as requested

Position Requirements:

• Excellent customer service and people skills
• Must be able to work a variety of day, night, weekend, holiday shifts
• Must have excellent communication skills and be able to count change and reconcile paperwork
• Obtain ServSafe Certification in accordance with Company F&B policy (as applicable)
• Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people

Education and Experience

Education: High School Diploma or equivalent

Experience: Minimum (6) months in a restaurant establishment Resort/National Park Concession preferred

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

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