Retail Associate, Merchandising & Customer Experience

The TJX Companies, Inc.; Monroe (NC); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Associate discount

401(k) plan

Medical/dental/vision

Job summary

The TJX Companies, Inc. operates TJ Maxx in Monroe, NC, where team members deliver a high-quality customer experience and uphold store standards. This role involves assisting customers, processing transactions, and supporting merchandising and safety protocols.

We welcome applicants who can work a flexible schedule, communicate effectively, and contribute to a collaborative store environment. Prior retail experience is a plus.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodations.
• Retail customer experience preferred.

Responsibilities

• Model established customer experience practices with customers and teammates.
• Promote a positive store culture with honesty, integrity, and respect.
• Accurately ring purchases/returns and handle change per procedures.
• Promote credit and loyalty programs.
• Uphold merchandising standards and procedures.
• Process and prepare merchandise for the sales floor per standards.
• Participate in store recovery and maintain cleanliness of the store.
• Support safety and loss-prevention initiatives.

Skills

Customer service

Flexibility

Communication

Organization

Multi-tasking

Lifting ability

Teamwork

Retail experience (preferred)

Job description

The TJX Companies, Inc. operates TJ Maxx in Monroe, NC, where team members deliver a high-quality customer experience and uphold store standards. This role involves assisting customers, processing transactions, and supporting merchandising and safety protocols.

We welcome applicants who can work a flexible schedule, communicate effectively, and contribute to a collaborative store environment. Prior retail experience is a plus.