Retail Merchandise Associate – Customer Experience & Discounts

The TJX Companies, Inc.; Greenville (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

EAP

Smoking cessation support

Bereavement leave

Credit union

Referral bonuses

Cell phone discounts

Pet insurance

Legal insurance

Job summary

The TJ Maxx store in Greenville, NC, part of The TJX Companies, Inc., seeks team members to deliver exceptional customer experiences while maintaining a clean, organized store environment. You may be cross-trained across areas to support business needs and drive loyalty through credit/loyalty programs.

Applicants should have strong customer service skills, be flexible, and able to multi-task in a fast-paced off-price retail setting.

Qualifications

• Excellent customer service skills.
• Willingness to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Adaptability

Job description

The TJ Maxx store in Greenville, NC, part of The TJX Companies, Inc., seeks team members to deliver exceptional customer experiences while maintaining a clean, organized store environment. You may be cross-trained across areas to support business needs and drive loyalty through credit/loyalty programs.

Applicants should have strong customer service skills, be flexible, and able to multi-task in a fast-paced off-price retail setting.