Retail Merchandiser & Customer Experience Associate

The TJX Companies, Inc.; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) match

cell phone discounts

Employee assistance program

Paid holidays

Job summary

The TJX Companies, Inc. operates TJ Maxx and other brands, delivering value and style across hundreds of stores in the United States.

This role focuses on delivering a highly satisfying customer experience, maintaining a clean, organized store environment, and supporting various areas of the store as needed. Candidates should possess strong customer service skills, be able to work a flexible schedule, and demonstrate solid communication and organizational abilities.

Qualifications

• Proven customer service skills and ability to engage with customers.
• Willingness to work flexible hours to support business needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Render exceptional customer service and engage with customers to drive satisfaction.
• Ring purchases, manage returns, and follow store procedures.
• Support merchandising and store standards, aiding in recovery and cleanliness throughout the day.
• Assist in safety, loss prevention, and policy adherence, and participate in continuous improvement.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Teamwork

Job description

The TJX Companies, Inc. operates TJ Maxx and other brands, delivering value and style across hundreds of stores in the United States.

This role focuses on delivering a highly satisfying customer experience, maintaining a clean, organized store environment, and supporting various areas of the store as needed. Candidates should possess strong customer service skills, be able to work a flexible schedule, and demonstrate solid communication and organizational abilities.