Retail Associate Manager — Leadership & Growth Path

Wireless Vision, L.L.C.; Redford Charter Township (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive paid time-off program

Medical, dental and vision benefits

Development and growth opportunities

Job summary

Wireless Vision, a T-Mobile Premium Retailer, is seeking a Retail Associate Manager in Redford Township, MI. You will represent the T-Mobile brand, drive sales, motivate the team, and deliver exceptional customer service while guiding store operations.

As RAM, you will partner with the RSM to recruit and develop staff, coach for monthly goals, plan store meetings, and execute local marketing initiatives. This development role is designed to prepare you for a future Retail Store Manager.

Qualifications

• High School Diploma or GED required.
• 1-2 years of management experience in retail or another environment with a strong customer focus.
• Willingness and ability to relocate to any store within in their assigned market.
• Excellent written and verbal communication skills required.
• Strong organizational and problem-solving skills required.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift 25 pounds.

Responsibilities

• Act as RAM, the primary point of contact for the store in the absence of the RSM, covering sales, operations and people processes.
• Partner with the RSM to recruit top talent and coach existing team members to build a high-performing team.
• Coach and inspire with integrity to guide sales team on best practices to attain monthly goals.
• Participate in planning and executing store meetings for launches and company updates.
• Collaborate with the RSM to execute local store marketing initiatives to attract new business.
• Manage back-end processes and customer-facing initiatives to ensure store is compliant with policies and audits.
• Maintain store appearance and merchandising standards, including planogram resets.
• Assist with all store functions in line with Wireless Vision policies and procedures.
• Oversee daily and monthly inventory and cash management, and other key operational metrics.

Skills

Retail management

Customer service

Sales coaching

Team leadership

Communication skills

Education

High School Diploma or GED

Tools

POS system

Inventory management

Job description

Wireless Vision, a T-Mobile Premium Retailer, is seeking a Retail Associate Manager in Redford Township, MI. You will represent the T-Mobile brand, drive sales, motivate the team, and deliver exceptional customer service while guiding store operations.

As RAM, you will partner with the RSM to recruit and develop staff, coach for monthly goals, plan store meetings, and execute local marketing initiatives. This development role is designed to prepare you for a future Retail Store Manager.