Retail Associate Manager: Lead Team & Growth

Pho Prime, LLC; Alameda (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive paid time-off program

Medical, dental and vision benefits

Development and growth opportunities

Job summary

Wireless Vision in Alameda, CA is seeking a Retail Associate Manager to lead store operations and drive customer experience. You will represent the T-Mobile brand, motivate the team, manage daily sales and inventory, and support local marketing initiatives.

The RAM role is a development path toward a Retail Store Manager, requiring 1–2 years of retail leadership, a flexible schedule, and strong communication. Bilingual is a plus.

Qualifications

• High School Diploma or GED is required.
• Ability to work a flexible schedule including nights, weekends and holidays.
• 1-2 years of retail management experience or equivalent customer-focused leadership.
• Willingness to relocate within assigned market.
• Excellent written and verbal communication skills.
• Strong organizational and problem-solving skills.

Responsibilities

• Serve as the primary point of contact for the retail store in the absence of the RSM, overseeing sales, operations and people processes.
• Partner with the RSM to recruit and coach talent to build a high-performing team.
• Coach and inspire the sales team to meet monthly goals.
• Participate in store meetings for launches and keep staff updated on company changes.
• Work with the RSM on local store marketing initiatives to attract new business.
• Manage back-end processes and ensure audits compliance.
• Maintain store appearance and merchandising standards, including planogram resets.
• Assist with all retail store functions in compliance with Wireless Vision policies.
• Manage inventory and cash and other key metrics.
• May handle additional tasks or projects as assigned.

Skills

Customer service

Team leadership

Sales performance

Communication skills

Education

High School Diploma or GED

Job description

Wireless Vision in Alameda, CA is seeking a Retail Associate Manager to lead store operations and drive customer experience. You will represent the T-Mobile brand, motivate the team, manage daily sales and inventory, and support local marketing initiatives.

The RAM role is a development path toward a Retail Store Manager, requiring 1–2 years of retail leadership, a flexible schedule, and strong communication. Bilingual is a plus.