Retail Assistant Manager: Brand & Community Lead

Madewell; Hingham (MA); On-site; USD 26,000 - 33,000; Part time

Benefits offered by this job

Competitive base pay

60% discount on branded products

401(k) plan with company matching

Job summary

Madewell is seeking an Assistant Manager to join the leadership team and drive profitability through genuine customer connections and brand loyalty. You will coach the sales team, collaborate with the leadership group to adapt strategies, and provide smooth operational support as needed.

You will oversee assigned divisions, manage store operations and systems, and assist with recruiting and training to foster a high-performing team.

Qualifications

• 1–2 years of retail management experience with a similar scope.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Job description

Madewell is seeking an Assistant Manager to join the leadership team and drive profitability through genuine customer connections and brand loyalty. You will coach the sales team, collaborate with the leadership group to adapt strategies, and provide smooth operational support as needed.

You will oversee assigned divisions, manage store operations and systems, and assist with recruiting and training to foster a high-performing team.