Retail Associate Manager - Lead Team & Experience

jcrew; New York (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

PTO/holidays

401(k) matching

Health insurance

Brand discounts

Job summary

J.Crew in New York is seeking an Associate Manager to lead a flagship team and drive profitability while delivering exceptional customer experiences. You will partner with the Store Director and own a key area of the operation to ensure strong performance and brand integrity.

As a leader you will recruit, train and coach colleagues, manage daily store operations and systems, and foster a collaborative, high-energy environment that motivates staff to exceed goals and delight customers.

Qualifications

• 3+ years of full-time retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.

Responsibilities

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling)
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Brand passion

Team collaboration

Flexibility

Job description

J.Crew in New York is seeking an Associate Manager to lead a flagship team and drive profitability while delivering exceptional customer experiences. You will partner with the Store Director and own a key area of the operation to ensure strong performance and brand integrity.

As a leader you will recruit, train and coach colleagues, manage daily store operations and systems, and foster a collaborative, high-energy environment that motivates staff to exceed goals and delight customers.