Retail Assistant Manager: Lead Teams & Elevate Service

jcrew; City of Poughkeepsie (NY); On-site; USD 55,104,000 - 70,258,000; Full time

Benefits offered by this job

Competitive base pay

Up to 60% discount on branded product

Entertainment, travel, fitness, and...

401(k) plan with company matching

Medical, dental, prescription, vision,

Job summary

J.Crew in New York is seeking an Assistant Manager to help drive profitability through genuine customer connections and brand loyalty. You will provide immediate feedback and coaching to the sales team and collaborate with the leadership team to adapt strategies for business success and ensure smooth operational support as needed.

You will support store leadership across Visual Merchandising, Operations, HR, Service & Selling, manage store operations and systems, assist in recruiting and

Qualifications

• 1-2 years of retail management experience.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management experience

Brand advocacy

Team leadership

Job description

J.Crew in New York is seeking an Assistant Manager to help drive profitability through genuine customer connections and brand loyalty. You will provide immediate feedback and coaching to the sales team and collaborate with the leadership team to adapt strategies for business success and ensure smooth operational support as needed.

You will support store leadership across Visual Merchandising, Operations, HR, Service & Selling, manage store operations and systems, assist in recruiting and