Retail Associate Manager: Brand & Community Leader

J.Crew Factory; Village of New Hyde Park (NY); On-site; USD 40,000 - 51,000; Full time

Benefits offered by this job

Discount

PTO

401(k)

Insurance

Tech/mobile discounts

Job summary

J.Crew Group in New York area is seeking an Associate Manager to lead a store segment, drive profitability, and coach teams across operations, HR, and service. You’ll partner with the Store Director to deliver best-in-class customer experiences while maintaining brand standards and community engagement.

You will manage daily store functions, recruit and train staff, and step into various roles on the sales floor as needed.

Qualifications

• 3+ years of full-time retail management experience.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.

Responsibilities

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Team leadership

Customer service

Job description

J.Crew Group in New York area is seeking an Associate Manager to lead a store segment, drive profitability, and coach teams across operations, HR, and service. You’ll partner with the Store Director to deliver best-in-class customer experiences while maintaining brand standards and community engagement.

You will manage daily store functions, recruit and train staff, and step into various roles on the sales floor as needed.