Retail Store Leader: Drive Growth & Team Excellence

Factory Stores H.F.D. No. 55, Inc.; Seattle (WA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive base pay and bonus

Discount on branded product

Competitive PTO

401(k) with company match

Medical, dental, vision, life

Discounts on entertainment, travel, &

Job summary

J.Crew Group (JCG) is seeking an Associate Manager to join the leadership team, driving profitability, customer connections, and brand loyalty. You will coach and evaluate team performance while stepping into other roles to maintain operational excellence.

You will partner with the Store Director to manage divisions across Visual Merchandising, Operations, HR, and Service & Selling, ensuring accountability and delivering best-in-class service.

Qualifications

• 3+ years of full-time retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Job description

J.Crew Group (JCG) is seeking an Associate Manager to join the leadership team, driving profitability, customer connections, and brand loyalty. You will coach and evaluate team performance while stepping into other roles to maintain operational excellence.

You will partner with the Store Director to manage divisions across Visual Merchandising, Operations, HR, and Service & Selling, ensuring accountability and delivering best-in-class service.