Retail Associate Manager: Brand Leader & Community Builder

Madewell; New York (NY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive base pay and bonus program

Up to 60% discount on branded product

Competitive PTO including holidays

401(k) plan with company matching

Medical, dental, vision, life保险

Discounts on entertainment, travel, и

Job summary

Madewell is seeking an Associate Manager in New York to lead a division, drive profitability, and coach a team toward exceptional service. You will partner with the Store Director to own brand performance and community engagement while stepping into various roles on the sales floor as needed.

You’ll nurture talent, recruit and train, and ensure goals are exceeded with a collaborative, flexible approach. Weekend and holiday coverage is required.

Qualifications

• Have 3+ years of full-time retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Leadership

Customer service

Teamwork

Scheduling flexibility

Problem solving

Job description

Madewell is seeking an Associate Manager in New York to lead a division, drive profitability, and coach a team toward exceptional service. You will partner with the Store Director to own brand performance and community engagement while stepping into various roles on the sales floor as needed.

You’ll nurture talent, recruit and train, and ensure goals are exceeded with a collaborative, flexible approach. Weekend and holiday coverage is required.