Associate Manager, Retail Leadership & Community Growth

jcrew

Peabody (MA)

On-site

USD 36,000 - 45,000

Full time

8 days ago
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Benefits offered by this job

Competitive pay
Bonus programs
60% discount
Paid time off
401(k) plan
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Entertainment discounts
Travel discounts
Fitness discounts
Mobile tech discounts

Job summary

J.Crew is seeking an Associate Manager to join our leadership team. You will help drive profitability by fostering genuine customer connections, brand loyalty, and community engagement, while coaching teammates for peak performance.

You’ll own a key area of the business, step into other roles when needed, and collaborate with store leaders to deliver best-in-class service and consistent operations. You will lead with flexibility, participate in recruiting and development, and help create a

Qualifications

  • 3+ years of full-time retail management experience with a similar scope.
  • Passionately support our brand, customers, and teams.
  • Stay up to date with current fashion trends and industry developments.
  • Embrace teamwork, flexibility, and courtesy while executing tasks.
  • Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
  • Have scheduling flexibility, including nights, weekends and holidays.
  • Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds

Responsibilities

  • Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
  • Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
  • Manage store operations, systems, and technology while ensuring accountability.
  • Support Store Director with recruiting, training and development efforts.
  • Partner with Store Director and management team to curate a collaborative working environment for all associates.
  • Ensure the team is always on track to exceed goals and provide best-in-class customer service.
  • Come up with innovative ways to engage the community and build loyalty through events.
  • Can step into a variety of roles on the sales floor, if needed.

Job description

J.Crew is seeking an Associate Manager to join our leadership team. You will help drive profitability by fostering genuine customer connections, brand loyalty, and community engagement, while coaching teammates for peak performance.

You’ll own a key area of the business, step into other roles when needed, and collaborate with store leaders to deliver best-in-class service and consistent operations. You will lead with flexibility, participate in recruiting and development, and help create a

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