Retail Associate – Game-Day Fan Experience

Fanatics; Memphis (TN); On-site; USD 17,000 - 21,000; Full time

Job summary

Fanatics Commerce is seeking a Retail Associate to join our team, delivering exceptional fan experiences through friendly service, product knowledge, and seamless sales transactions on game days and standard shifts.

You will greet fans, make recommendations, maintain store standards, and support cross-functional teams in a fast-paced environment. A high school diploma and reliable attendance are preferred; flexibility for evenings, weekends, and events is required.

Qualifications

• Must be at least 18 years of age.
• Previous retail, customer service, or hospitality experience preferred.
• Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events.
• Reliable attendance and punctuality.
• Strong communication, interpersonal, and teamwork skills.
• Ability to stand, walk, bend, and move throughout shifts, and lift up to 25 pounds.

Responsibilities

• Greet fans and assist with shopping experiences.
• Make recommendations based on conversations with fans.
• Maintain sales floor and stockroom standards.
• Process sales transactions via Fanatics POS.
• Represent the Fanatics brand professionally.

Skills

Communication skills

Teamwork

Customer service experience

Flexibility scheduling

Education

High school diploma or equivalent

Job description

Fanatics Commerce is seeking a Retail Associate to join our team, delivering exceptional fan experiences through friendly service, product knowledge, and seamless sales transactions on game days and standard shifts.

You will greet fans, make recommendations, maintain store standards, and support cross-functional teams in a fast-paced environment. A high school diploma and reliable attendance are preferred; flexibility for evenings, weekends, and events is required.