Retail Associate: Fast-Paced Fan Experience & POS Pro

Fanatics; Miami (FL); On-site; USD 19,000 - 23,000; Full time

Job summary

Fanatics is seeking a Retail Associate to deliver exceptional fan-focused service, leveraging data-driven insights and POS proficiency. The role includes assisting fans, processing transactions, and maintaining store standards before, during, and after home games and events.

You’ll work with a dynamic team in a fast-paced environment, emphasizing brand representation and customer satisfaction. A high school diploma is preferred, with availability for evenings and weekends.

Qualifications

• Must be at least 18 years old.
• Previous retail, customer service, or hospitality experience preferred.
• Ability to work a flexible schedule, including evenings, weekends, holidays, home games, and special events.
• Reliable attendance and punctuality.
• Strong communication, interpersonal, and teamwork skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Ability to stand, walk, bend, and move throughout scheduled shifts, as well as lift, carry, and move merchandise weighing up to 25 pounds.
• Maintain a professional appearance and represent the Fanatics brand positively.

Responsibilities

• Greet fans and assist with shopping experiences to ensure satisfaction.
• Make recommendations based on observations and conversations with fans.
• Process sales transactions using the Fanatics POS system.
• Maintain professional standards and ensure the Fanatics brand is positively represented.
• Collaborate with team and management on additional responsibilities as needed.

Skills

Customer service

Retail experience

Flexible schedule

Attendance

Communication

Teamwork

Physical stamina

Professional appearance

Education

High school diploma

Tools

POS system

Job description

Fanatics is seeking a Retail Associate to deliver exceptional fan-focused service, leveraging data-driven insights and POS proficiency. The role includes assisting fans, processing transactions, and maintaining store standards before, during, and after home games and events.

You’ll work with a dynamic team in a fast-paced environment, emphasizing brand representation and customer satisfaction. A high school diploma is preferred, with availability for evenings and weekends.