Retail Associate — Flexible Shifts & Fan Experience

Fanatics; Nashville (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

Fanatics is seeking a Retail Associate to deliver a top-notch shopping experience for fans at games and events. You will engage customers, guide product choices, and process sales at the POS, while upholding Fanatics brand standards on the sales floor and in back-of-house areas.

The role requires strong communication and teamwork, plus a flexible schedule that includes evenings, weekends, holidays, and home games. A high school diploma or equivalent is preferred.

Qualifications

• Experience in retail, customer service, or hospitality preferred.
• Ability to work a flexible schedule including evenings, weekends, holidays, home games, and events.
• Strong communication and interpersonal skills.

Responsibilities

• Greet fans and guide them to products and assistance.
• Make recommendations based on conversations with fans.
• Process sales transactions via the Fanatics POS system.
• Maintain floor and stockroom standards with attention to detail.
• Represent the Fanatics brand professionally to fans and teams.

Skills

Customer service

Communication

Teamwork

Flexible schedule

Attendance & punctuality

Stand/walk/bend/move 25 lbs

Education

High school diploma or equivalent

Job description

Fanatics is seeking a Retail Associate to deliver a top-notch shopping experience for fans at games and events. You will engage customers, guide product choices, and process sales at the POS, while upholding Fanatics brand standards on the sales floor and in back-of-house areas.

The role requires strong communication and teamwork, plus a flexible schedule that includes evenings, weekends, holidays, and home games. A high school diploma or equivalent is preferred.